We are committed to protecting your privacy. We respect our customer's privacy and confidentiality and will make every effort to protect your personal information. We want you to be assured that your personal information is kept confidential whether asking for information or placing an order. The following information is provided in order for you to understand our online information practices.
We are committed to keeping your personal information completely private. Any and all information you provide us is encrypted to ensure your information is safe and secure. We do not rent, sell, or trade your personal information to others. You are only asked for personal information at the time of purchase to ensure proper billing and shipping of your order. We need your name, email address, mailing address, delivery address, daytime phone numbers, and credit card number with expiration date and CVV (security) code. This way, we can process your order expediently and keep you updated concerning its status.
In order to insure the safety of your information, we enlist the use of TrustGuard to test our website to make sure we have the most up to date systems in place.
In conjunction with analytic type software, we do track customer traffic on our site. The type of information we follow includes the type of browser that is used, operating system, items that are searched for and viewed, and when the site is used. These items enable us to fine tune our web site to provide the best shopping experience for our customers.
Our Web site encrypts your information prior to transmission over the Internet using the most up to date secure socket layer (SSL) encryption technology. This technology is tested by TrustGuard to make sure we have the best security possible to safeguard your information. This technology works with all browsers including Microsoft's Internet Explorer, Netscape Navigator, Firefox Chrome, or Safari.
We will send you a sales confirmation by e-mail to confirm your order to the email address that is given to us by you. We may also communicate with you by email or telephone if we have any questions about your order or need to notify you about important information about your order. We will also communicate with you in response to questions you have about products we offer or anything in regards to your order.
You always have the opportunity to opt-out of all non-transactional email messages sent by us by emailing us at Customer Service. Some communications (for example, important account notifications and billing information) are considered transactional and are necessary for all of our customers. You must cancel your Allergic Pet account to unsubscribe from these communications. To cancel your account, please email us at Customer Service.
Our web site (www.allergicpet.com) does contain links to other web sites that are not owned or controlled by Allergic Pet, Inc. Please note that we are not responsible for the privacy policies of these sites. We encourage you to read the privacy policies of these sites whenever using their site. Please note that you would intentionally have to go to these sites - we do not redirect you to any other site other than our own web pages. The privacy statements on this page apply only to www.allergicpet.com.